Return & Refund Policy

Last updated: May 2026

Because each order is custom-made, we generally do not accept returns or offer refunds.

Exceptions:

- If the printed part has a manufacturing defect (wrong size, poor print quality, etc.), we will reprint it at no extra charge.

- You must notify us within 7 days of receiving the order with photos of the issue.

Custom orders are final sale once printing has begun.

Refunds (when approved) will be issued to the original payment method.

Questions?

Contact us at lukas@brigidlayer3d.com before shipping anything back.